Searching Communications
Follow
the given procedure to search a particular Communication Message:
- Open
Collection Communication
screen.
- You can
view the Communication Search
module at the top of the Communication list view grid section under
which the list of communications are displayed. The search textbox
along with various search options are displayed below,
- Enter search string or keywords in the Search
text box.
- The search for the entered string of texts will be carried out
in either Communication
#, Subject, From, Forwarded From, Create Date & Due Date out
of the whole body of the Communication
as per your selection from the In
drop-down.
- In order to narrow your search, you can also select communications
with specific status within which the search will be carried out.
Hence, select the status of the Communications you are looking
for from the Status
drop-down box. The status can be All
Status, Open
& Closed
Communications.
- Click
(Search
button). The search result is displayed in the grid section.
Example: Enter
a search string say 'Beam' in the search textbox. Select Subject as the portion
of the Communication where the application will search for the keyword
'Beam'. Now select the status as All
Status
meaning search for the entered keyword will be carried out in the subjects
of Communications with all statuses i.e. both Open &
Closed.
The following
search results will be displayed based on the entered search string and
the selected option:
Note: Click on 
(Reset button) to revert to the screen
before the search was carried out.
Links:
Accessing
& Understanding Communication List Screen
Adding
New Communication
Editing
& Resending Communication
Responding
to Assigned Communication